Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Central location
Delicious dining
Room condition
Distance from the bus station
8.0/10
Great
Rooms
7.3
Location
8.3
Service
9.0
Dining
8.0
Guest reviews
8.0/10
based on 6 reviews
4/5
based on 594 reviews
8.6
8.6/10 based on 2372 reviews
#9 of 56 hotels in Heraklion based on Tripadvisor
Walter
United States,
December
2023
8.4/10
The hotel is ideally located, just steps away from the city center and the harbor, in a quiet and convenient residential area. The rooms are clean, modern, and comfortable, providing a great place to relax. The staff are incredibly welcoming and helpful, offering valuable tips and assistance, making the stay memorable. However, the rooms tend to get very hot during the day, which can be a bit uncomfortable.
Rooms
8.0
The rooms are very nice, very modern, and very clean, with ample space for backpacks and clothes.
Service
9.0
The staff are amazingly kind, knowledgeable about the city, and go above and beyond to assist, especially in times of need.
Location
9.0
The location is fantastic, close to the city center and the harbor, making it convenient for self-guided sightseeing on foot.
Dining
8.0
The dining offers a variety of excellent and ample choices, making mealtime enjoyable.
Facilities
8.0
The hotel offers various amenities that cater to different needs, ensuring a comfortable and pleasant stay for guests.
Jonathan
United States,
November
2023
8.2/10
I had an amazing time at the hotel! The room had a perfect view of both the city and the sea, which I loved. Despite the room not being ready when I arrived, everything was great once settled, except for the dining room experience. The hotel staff were incredibly helpful and looked after our bike boxes while we were on tour.
Rooms
8.0
The room view of the city and sea was breathtaking.
Service
9.0
The staff was so friendly and welcoming; they really made us feel at home.
Location
9.0
The hotel is in a great location, near the city center but pleasantly quiet. Walking distance to the port and town center with plenty of cafes and bars to choose from.
Dining
8.0
The dining options were varied, with healthy and delicious choices. The strong coffee was a perfect pick-me-up.
Facilities
7.0
The facilities were good overall, but there was room for improvement in the dining room.
Judith
United Kingdom,
July
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were in bad shape compared to the website photos and had a lingering smell of stale cigarette smoke. However, the hotel's service was top-notch, with very helpful and accommodating staff, albeit the noise from aircrafts flying near the hotel. The location was convenient for exploring Crete, being central to the port and airport, although a bit far from the new bus station. The dining experience was delicious, with a big variety of tasty food in the courtyard.
Rooms
5.0
The rooms were in bad shape compared to the website photos and had a stale cigarette smoke smell.
Service
9.0
The staff was very helpful and accommodating to our needs.
Location
8.0
The location made this hotel a great choice, being central to exploring Crete, the port, and the airport.
Dining
8.0
The dining experience was delicious, with a big variety of tasty food in the courtyard.
Facilities
7.0
The facilities were satisfactory but nothing extraordinary.
Central location
Room condition
Anne
United States,
July
2023
8.0/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable, and the staff was more than helpful. The location was great for exploring Crete, but the dining experience was a bit lacking in variety. Overall, a good value for the money.
Rooms
8.0
My room on the 4th floor was comfortable and clean; the bathroom was of a professional quality with an efficient layout. It was a value room that met my expectations.
Service
9.0
The staff were more than helpful and professional, just a couple of minutes away when I needed assistance.
Location
7.0
The hotel's location was great and very central for exploring Crete, the port, and the airport. It was convenient for an overnight stay, though the surrounding area looked a bit dodgy.
Dining
8.0
The dining options were nice with a variety of local foods, offering enough choices to suit everyone's taste.
Facilities
The hotel offered various facilities, making my stay more comfortable and enjoyable.